I have a Home Improvement/Painting business, and Angie's List always advertises that that everyone is out to get them. Of course there are people who try to take advantage of homeowners My reputation and repeat business is based on word of mouth. Shoddy work is always a way to get put out of business quick. As far as strictly painting, preparation is a big factor in getting a quality paint job. If you don't prepare the surfaces you are painting you are spinning your wheels, and wasting money, no matter what paint you use. Getting a deposit from a customer is beneficial, but not always necessary. Sometimes it is a godsend, when you get stuck by the customer, which has happened to me more than once
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Generally speaking, based on either personal experience or simply what you have heard, do painters have an outstanding reputation? Rightfully so – answering honestly and without elaborating, most homeowners, builders and property managers would likely say no. As a consumer that is familiar with some painter’s reputation – if you overlooked the importance of conducting extensive research by not asking qualifying questions and getting the proof – what would you say your chances are of having a bad experience? Obviously, pretty likely! Right?
These are some fantastic questions to ask and I particularly like the one that is concerned about safety for the painters. After all, if you have a large home and you’re hiring them to paint the exterior of that home then they’ll likely be on scaffolding. Because of that, you need to make sure that the contractor not only provides appropriate safety training, but has the correct liability insurance as well.