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Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
OF the different type of customers there are at least two: cheap charley's and people who want great results. I agree the need for wall repair is critical to the end results. Most critical is for the customer to be told ahead that the walls are going to need exactly what is needed. This means the contractor must look, touch, examine the walls for defects and needed work. I've been a building manager for 40 years and seen a few paint jobs. Typically a contractor does a lot of talking about how expert he is, but the guys who walk through with note pads, iPads, examine, measure, point things out, explain and recommend are the ones I will deal with. It confirms if they know what the business. Nobody likes the workers to show up and when you talk about the job they're going to do they know nothing but they we were told to be here. Their boss who bid the job doesn't supervise - a big no no around here. Nobody likes surprises or worse, at the end of a job that's not right getting a bunch of little kid excuses. Contractors that do not like the customer to be around looking at the progress don't get the job.
I learn a lot from this show and it help in my building maintenance job. i like this about the regulator on gas meter but for the cut away I know it had to be that way but Richard could you have mentioned that there was a vent on the regulator. I had a coworker ask me to check the vent and make sure it was clear, but from your cut away and no mention of a vent in the demo I didn't know there was a vent on the regulator so for next time there may need to be 2 cut aways explaining what the meter is and how to be safe.

Stacee, I agree with you completely, from adding water to latex paint to taking whites from job to job. This article makes all painters look like scam artists. You get what you pay for people! There is no denying that there are scammers out there but in my experience, most painters are under paid any ways so if you want a good paint job, you are going to pay for it. If you just want a new color on your walls real quick, and that is what you pay for then that's what you pay for people. Most painters get the crap end of the stick and are left with making an entire house look good when it took a lot more than a painter to build the house in the first place. Good painters do not get enough credit. They are not all scammers who are cutting corners!


A fresh paint job has the power to totally transform the look of your house in less time and for less cash than any other remodeling project. That thin skin of resin and pigment also protects your investment, shielding it from sun, wind, and rain—until the paint begins to crack and peel, that is. Then it's time to button up with a couple of new coats. Properly applied, new paint should last for a good 15 years, provided you use top-quality materials, apply them with care (and with an eye on the weather), and, most important, clean and sand every surface first. Here's what you need to know to get a first-class finish on your home's exterior.
Never, never hire "Hanks painting" , he is a scam. He charged me 1800 for an 800 sqft house, with the agreement of painting the gutters. He not only didn't paint the gutters, the paint of the walls and front door is pealing off. He did not sand the door and the wall color is washing off. His people don't know the work and he much less than them since he painted the door.
The article was well-intended, but it makes it sound like painters are the crooks and consumers are innocent victims. That is blatantly un-true. Maybe there should be a follow-up article that educates consumers how not to be shysters by expecting a ton more than they said at the start, or not paying the balance of the job unless something else is done that was not in the contract. Tradesmen have a rough road when dealing with consumers that have short arms but long lists of by-the-way items. No, I'm not a painter...
Painting the exterior of your house is about more than just curb appeal. The right paint provides a protective layer between your home and the elements, preventing costly damage to siding, trim and other materials. With proper prep work and the right paint for the job, you can expect your home’s paint job to look great and stand up to the conditions for several years.
According to the Bureau of Labor Statistics, 45 percent of all painters are self-employed, though that number may be slightly higher if companies hire freelancers or self-employed painters as part of their team. The price that painters charge for their services is largely dependent on their association and whether the job is completed in the warmer or colder months (painters often charge more in the summer and less in the winter, given demand and other factors). More information regarding painter rates and associated factors is included below.
While we are happy to be recognized for our quality customer service we also realize that if we treat others the way we want to be treated then most if not all of our customers will be pleasantly surprised by using our company as their personal home painters throughout the Denver metro area. We are eager to meet many more of you this coming house painting season too.
Hi Richard, Thanks for reaching out. Please visit our website to browse pro reviews in those areas or submit a service request http://www.homeadvisor.com/c.html. If you would like to speak w/ a rep about your project and get assistance finding the right pro in these areas please send your contact info to [email protected] and someone will reach out. -HASupport
As you walk through your lighted rooms (preferably day light) see if the new coat has light spots showing the precious paint. This is call "bleeding through". This means that there's only one coat of paint or the paint was diluted or the trasition of colors were from light to dark (or the other way around) and primer was not use or the painter is inexperienced.

Painting is a skilled job with plenty of room for error, from knowing how to prepare the appropriate surface to understanding the best interior paint for the situation. When you book through Handy, we match your job’s requirements with experienced house painters who will leave you completely satisfied. They'll arrive with the right equipment in hand, ready to roll.
What is the definition of a painter? Is it someone that can simply pick up a brush? Perhaps a painter is someone that climbs ladders while applying paint for a living? An experienced painter may have a few larger tools and own what appears to be a paint van/truck. In many cases, a painter maybe a college student or older person doing a few projects during the summer, on the side, weekend work or attempting to paint a few local homes for extra cash? Maybe this describes exactly what you are looking for? Or, does it sound like something you want no part of? Chances are, if you seek quality, you would likely not hire this person – right? You may ask – what’s the difference? A painter is a painter! Right?
Spills and spatters happen, regardless of how careful you are. It’s a lot easier to pre- pare for them than to wipe them out of your carpeting or off your wood floor later. All it takes is canvas drop cloths in your work area (a 4-ft. x 15-ft. cloth costs $15). The thick canvas stays in place, so you don’t need to tape it, and you can use it to cover any surface. Plastic drop cloths are slippery to walk on or set a ladder on and don’t stay in place. Even worse, paint spills on plastic stay wet, and they can end up on your shoes and get tracked through the house. Canvas is slippery on hard floors, so rosin paper ($10 for 400 sq. ft. at home centers) is better over vinyl, tile and hard- wood. Tape the sheets together and to the floor to provide a nonslip surface.
Painting contractors work in the property maintenance sector. Depending on their skills and resources, they might specialize in painting different types of buildings, including houses and apartments, or commercial properties, such as offices, factories or retail outlets. Some contractors work directly for property owners; others find work through real estate firms, rental agents and property maintenance companies.

Ideally, you want a variety of older and newer projects, and you especially want to check on a very recent project, such as something completed last month. When you do get the references list, don’t take the information for granted. Take a few minutes to check these references. Ask these homeowners about the experience while services were provided and also how well the job has held up over time.
When selecting a color scheme for the home’s exterior homeowners can choose color options that will correct flaws that they may feel exist with their home and property.  Some examples include utilizing two shades of a single color to make a home appear appropriately sized when the home may be too large or too tall.  To accomplish this effect individuals will want to place the darker tone on the upper level of the home’s exterior.  Smaller windows can appear more proportionately sized by trimming them in a lighter tone of paint.  Darker colors make a space or feature appear smaller.  The same effect can be obtained for homes positioned further away from a curb.  By using lighter tones the home will not feel camouflaged.

After any areas repaired in the previous step are primed, we apply premium quality paints for a uniform finish. There are multiple finish options, including flat, matte, eggshell, satin, semi-gloss, and high-gloss, and we will have gone over the benefits of each with you beforehand so you can make an informed decision. The time will vary depending on the size of the job, but we will always ensure to work as quickly and efficiently as possible.
O'Neil patches shallow holes and divots with Ready Patch because it dries fast, sands smooth, and stays flexible. Deep cracks and rotten spots are best repaired with two-step epoxies, such as those made by Advanced Repair Technology. (For a step-by-step instructions, see Repairing Rot with Epoxy.) The days of using polyester auto-body fillers on wood are over. "They cure too hard," says Portland, Oregon–based painting contractor Kathleen George. "They look good at first, but then they peel away."
You've got me very afraid now, I've been taken in a couple of times since I moved here. They take advantage of me because I am a single woman, not exaggerating! From gardeners to inside work. Wouldn't have house painted but I know my HOA will be after me soon, garage door is peeling and stucco needs repair. Got the $1500.00 deal, but paying more for extra work they say I need.
Every painting job develops a unique choreography as ladders go up and come down and tarps are unrolled and folded up. But two basic principles remain: 1) Start at the top and work down. 2) Work in the shade, out of the sun's glare. As the dance proceeds, keep an eye on the weather. Rain can wash freshly applied latex right off the wall, and a temperature dip below 50 degrees F two days after application can interfere with adhesion and curing and dull the sheen of glossy paints. (Latexes like Sherwin-Williams's Duration and Benjamin Moore's MoorGard Low Lustre are formulated to tolerate temps as low as 35 and 40 degrees, respectively.)
On its last day, I was listening to see how they would handle it. They brought in personalities who were friends of the station for interviews, played some popular pieces, and were set to sign off at the appointed and anointed 10 p.m. They put on a recording of Beethoven’s 9th, which for many people still holds its place as the finest piece of Western music ever composed. But what would they say afterwards? I waited to hear, and they said the classiest thing they could: nothing.
The materials of the home’s facade should be considered before painting your home. When painting flat surfaces like siding or wood, you can opt for standard outdoor paint. When painting a textured surface like stucco or brick, “elastomeric” paint is a much better choice. This type of paint can stretch more than normal paint, which allows it to bridge over small gaps and crevices, painting smoothly over texture.
Our profession is competitive but the way we go about our business is anything but normal when it comes to servicing our client’s homes. We take pride with every single exterior or interior painting project that we undertake because we understand that we only get one chance to prove ourselves to you and your neighbors concerning your house paint project so we make it count, every time.

Take and pass your contractor’s certification exam. Like the licensing requirements, the content and format of the exam will vary depending on your location. However, the test will almost always include a comprehensive written section, on top of which you may be asked to describe or demonstrate key skills. Upon passing your exam, you’ll have between 1 and 4 years to complete the process of formally registering your business.[11]


We have a deep desire to prove to each and every client that hires us how a professional team of quality home painters works together to accomplish the goal of complete customer satisfaction to make sure the next time you need a painter there is no question on who you are going to call because of the previous experiences that you have had with our group.
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"I had tru colors paint my home office. They delivered a beautiful paint job, on time, with no issues. I have also used them in the past for having the exterior of my home painted, which was also an excellent job, delivered on time and within budget. I will be using them to have the rest of my home painted, and will most likely have trim and molding work done by them too. Highly recommended!!!"
Years back our city’s classical music station made a midnight move and sold itself out from under its loyal listeners. I’m not even sure the staff knew of it until it had been sold, signed, and sealed. There was a lot of hollering of betrayal and the like, but things change and after over 50 years of Bach and Mozart it was going off the air one night at 10:00 and returning the next day at 6:00 a.m as Christian Contemporary.
Research the licensing requirements for your area. These laws governing professional contractor work will be different depending on where you live. It’s important to be aware of these laws and what they mean from the outset. Contact the licensing board for your state or district to find out more about what you’ll need to do to get your business off the ground.

It is often necessary to have a rental property painted -- whether it's to make it your own before you move in or to clean it up for someone new when you move out. Some buildings and landlords have pre-selected painters, while others will contract companies to paint on an as-needed basis. If your landlord or building doesn't have a pre-selected painter, see if you may be allowed to paint the walls yourself. If you're moving in and selecting a non-neutral color, understand that your landlord may require you to repaint the walls the original color when you move out -- and ensure that you're ready to make that investment down the road.
Consider purchasing supplies personally to save money. Ask the painter for a bid that separates labor and materials. Then explain that you'll purchase the materials and ask for a list of exactly what will be needed to complete the job. Caulking, for example, is an extra supply commonly used to fill any cracks or damaged areas in your walls -- and one that might be overlooked in an incomplete list.
Thanks, all, for your time & efforts adding to the article & comments, especially Dave urging requesting both General Liability AND Worker Compensation insurance certificates to protect from real & fraudulent liability--from my experience especially in California, where insurance fraud is a popular income thief, even causing car collisions to collect.

Painting contractors must also carry out administrative and marketing duties. They prepare final accounts for customers based on the original estimates and any additional work. They analyze the cost of the job compared with the estimate to calculate their profit. They market their business through activities such as setting up websites, asking customers for references or contacting property maintenance companies with details of their services.

Our team of industrial, commercial & residential paint contractors have many years of experience working on projects of all sizes. All projects are managed and staffed by in-house professional employees from start to finish. With our attention to detail and commitment to excellent customer service, you can be assured that your project will be successfully completed on time and within your budget. 
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